Information About Cookies Cookies help us deliver our website. By using our website, you agree to our use of cookies. See more on our Privacy Policy

Website Terms & Conditions

Please read the following terms carefully as use of the's Site means that you agree to them. We '' recommend that you print out and keep a copy of these terms and conditions for future reference.

We may change these Terms and Conditions at any time. Any changes will take effect on the date they are posted on the Website.

Terms Of Business ('Lifes A Hoof', '', 'we' or 'us' or 'our'. is wholely operated by its partent company BSL Web Design LLP)

General Terms
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers.

These terms and conditions only cover the Lifes A Hoof website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

Placing an Order
Any contract for purchases made through the website will be with must receive payment in full for the price of the goods that you order, before your order can be accepted.

Once payment has been received will confirm that your order has been received by sending an email to you at the email address you provide. The shipment email will include your name, the order number and the total price, plus a description of the goods purchased.

Any contract betweem and you will not form until your order has been despatched is entitled to withdraw from any contract in the case of errors or inaccuracies regarding to the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail and/or telephone. At which point we will outline the errors on your order and outline options for continuation, which can include but not limited to;

  • An Ammended Order Quotation
  • Partial Order Refund
  • Full Refund

Your right to canel
You may cancel your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days. Please note that it is not possible to cancel an order for personalised items if the work has already been done for you.

Please view our returns policy.

Conformity of Goods and Services
We take great care in describing all goods & services for sale on, but at times we can make a mistake. Prices, Descriptions and Images are not intended to be binding and can be altered at any time. Furthermore, whilst we take great care in colour reproduction of all images on, the true colour of the product ordered can vary, we cannot take any responsibility for any difference in the colour of the product your recieve with your order.

The Website (BSL Web Design LLP) own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited. (BSL Web Design) asserts all intellectual property rights over their custom model horse artwork.

Linking to our website is strictly prohibited with prior written consent. (BSL Web Design LLP) take no responsibility for any errors or service interuption you experience whilst using our Website, or that the website or server(s) which uses are free of including but not limited to defect,bugs or viruses.

What to Do If You Have a Complaint?
If you wish to register a complaint, please contact us either;

In writing
Write to Complaints Department, 23 Burns Road, Fleetwood, FY7 6RG

In writing
By using
Social Media

Contact Information
tel: 01253 877 110
Contact Us Form
Payment Methods

PayPal Acceptance Mark

© Copyright 2016 All rights reserved.
Lifes A Hoof is a trading name of BSL Web Design LLP, a company registered in England and Wales. Company number: OC3270001